• Bilingual Inbound Care and Sales Agent

    Job Locations US-IL-Milan
    Job ID
    Customer/Client Service/Support
  • Overview

    Are you a positive, motivated person who loves competition and the thrill of success? Are you looking for a position that provides daily challenges and excitement along with recognition and rewards?  Would you like to work with a company who values individuals and provides opportunities to grow both within and beyond call center positions? Then Group O’s Sales Team is the place for you! Start your career with Group O!

    The Group O Difference:

    You will sell cutting-edge telecom services to EXISTING customers of a fortune 100 company via INBOUND calls. No late nights - NO WEEKENDS!  We provide a fun, friendly, supportive and family / community oriented environment.  There are opportunities to grow your career within the call center or move out into one of our other divisions.

    We provide: Hourly base pay of $12.00 plus commissions, with daily/weekly/monthly incentives. Benefits - Medical, Dental, Vision, Life, and Short Term Disability, 401k, paid holidays, personal time, vacation and more! Top performers also earn club membership that offers additional employee perks for a month!



    What you’ll do:

    • Consult with customers to recommend and sell a variety of products and services to meet the customer’s need
    • Utilize resources and leading edge technology tools to assist customers, as well as to stay up-to-date on program information
    • Partner with your Supervisor to identify and initiate areas of opportunity for professional development and personal growth
    • Meet sales quotas and performance standards set forth by Group O and our clients


    What you’ll need:

    • Fluency in English and Spanish
    • Customer-focused, energetic attitude; desire to provide exceptional customer interaction each and every time
    • Ability to adapt and excel in a fast-paced and ever-changing environment
    • A willingness to learn and an internal drive and motivation to succeed
    • Ability to uphold a professional demeanor in all situations
    • Capability to navigate multiple screens and enter data while assisting the customer
    • High school diploma or equivalent


    • 10:30am-7pm Monday- Friday



    • High school diploma or equivalent


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