• Returns Associate

    Job Locations US-TX-Roanoke
    Job ID
    Supply Chain
  • Overview

    Group O is searching for an Returns Associate to join our team! Responsible for the activities related to return order creation, order processing and tracking of mobile phone returns to suppliers.


    Primary Tasks:

    • Create return orders for failed product to be returned to suppliers using ERP system.
    • Process orders in WMS, or coordinate the activities related to processing these orders.
      • Pick creation
      • Picking
      • Shipping
    • Document and track failed lot tickets using 3rd party software tool.

    Secondary Tasks:

    • Fill in as needed for other positions
    • Support the business needs as directed




    • High School Diploma or equivalent


    • Forklift Certified


    • Ability to lift 50 lbs
    • Ability to work on your feet all day
    • Leadership and effective team-building skills
    • Capable of performing normal warehouse duties and functions including bending, walking, standing, sitting and lifting for extended periods of time
    • Good communications skills; relates well with employees and supervisors


    • Minimum 2 years experience in warehouse environment
    • MS Office and ERP/WMS experience
    • Transportation experience

    Desired Skills:            

    • Previous shipping and receiving experience
    • Ability to prioritize jobs
    • Good communication skills
    • Ability to work in a fast-paced environment

     Desired Traits:

    • Self-Starter
    • Ability to communicate well with others


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