• Returns Associate

    Job Locations US-TX-Roanoke
    Job ID
    2018-1978
    Category
    Shipping/Receiving
    Division
    Supply Chain
  • Overview

    Group O is searching for an Returns Associate to join our team! Responsible for the activities related to return order creation, order processing and tracking of mobile phone returns to suppliers.

    Responsibilities

    Primary Tasks:

    • Create return orders for failed product to be returned to suppliers using ERP system.
    • Process orders in WMS, or coordinate the activities related to processing these orders.
      • Pick creation
      • Picking
      • Shipping
    • Document and track failed lot tickets using 3rd party software tool.

    Secondary Tasks:

    • Fill in as needed for other positions
    • Support the business needs as directed

     

    Qualifications

    Education:   

    • High School Diploma or equivalent

    Training:       

    • Forklift Certified

    Skills:             

    • Ability to lift 50 lbs
    • Ability to work on your feet all day
    • Leadership and effective team-building skills
    • Capable of performing normal warehouse duties and functions including bending, walking, standing, sitting and lifting for extended periods of time
    • Good communications skills; relates well with employees and supervisors

    Experience:

    • Minimum 2 years experience in warehouse environment
    • MS Office and ERP/WMS experience
    • Transportation experience

    Desired Skills:            

    • Previous shipping and receiving experience
    • Ability to prioritize jobs
    • Good communication skills
    • Ability to work in a fast-paced environment

     Desired Traits:

    • Self-Starter
    • Ability to communicate well with others

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