• Production Support Associate

    Job Locations US-MN-Mendota Heights
    Job ID
    2018-1929
    Category
    Customer/Client Service/Support
    Division
    Supply Chain
  • Overview

    Group O is searching for a Production Support Associate to join our team! This role will be responsible to support Operations and Client Services by closely interfacing with support systems to assist in maintaining production levels that meet daily customer requirements.

    Responsibilities

    • Create sales orders and pick tickets
    • Set up parts in system
    • Investigate and resolve any system errors
    • Execute work instructions, procedures and policies
    • Generate warehouse and transportation documents for projects and ad hoc requests
    • Ensure timely follow-up with relevant tracking information/data to communicate with appropriate client stakeholders
    • Maintain a safe, clean and orderly work area
    • Suggest modifications to established procedures to improve production efficiency, improve quality, or reduce cost
    • Continually work with management on other duties as deemed necessary by the management staff
    • Perform miscellaneous tasks as assigned
    • Assist in warehouse tasks when needed

    Qualifications

    • Good communications skills. Good organization skills.
    • Relates well with employees and superiors.
    • Should be open-minded and decisive with problem solving skills.
    • Ability to read and write English.
    • Accuracy in assigned department.
    • Proficiency with computer systems.
    • Basic understanding of Excel and use of its tools.
    • Warehouse experience a plus.
    • Self-Starter.
    • Able to prioritize workload.
    • Ability to communicate professionally with clients.
    • Microsoft Navision experience preferred

    Education:

    • HS Diploma or equivalent

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