• Process Specialist

    Job Locations US-IL-Milan
    Job ID
    Quality Assurance/Control
  • Overview

    The Process Specialist is responsible for deploying systems and documenting organizational infrastructure in support of business unit operations.


    • Coordinate with internal management and provide consultation
    • Help define, implement, and maintain processes needed for the functional area
    • Review established processes for opportunities of improvement
    • Monitor work schedule and ensure work within timeframe
    • Assist various departments for implementation of various plans
    • Ensure compliance to all company policies and procedures
    • Assist with establishment and monitoring of Key Performance Indicators
    • Participate in various projects
    • Develop, and maintain regulation requirements to ensure adherence with compliance
    • Establishing transparency and accountability
    • Develop and/or provide training
    • Performing and supporting testing
    • Performing primary tasks of the Quality Representative
    • Maintaining a safe, clean and orderly work area
    • Microsoft Office Suite 



    • Bachelor’s degree or equivalent experience

    Desired Skills

    • Strong organization skills
    • ISO 27001
    • ITIL
    • Strong verbal and written communication skills
    • Ability to develop process flows and work instructions
    • Ability to write reports, business correspondence and instructions
    • Ability to present information to managers, clients, suppliers, peers and employees
    • Ability to follow work instructions and procedures
    • Excellent math skills 
    • Analytical abilities
    • Problem solving ability


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