• Sr. Program Manager

    Job Locations US-IL-Milan
    Job ID
  • Overview

    Group O is searching for a Program Manager to join our team!  This Program Manager role is responsible for building strong client relationships with assigned client program owners with a focus in the energy industry.  The Program Manager captures program objectives, develops plans to achieve program requirements and collaborates with the operation’s team to fulfill projects and communicate results/status with client program owners.   



    • Manage multiple projects and client facing initiatives while in various stages of the project life cycle 
    • Adhere to project management discipline and standards according to best practices and corporate policies
    • Define and deliver solutions to project stakeholders using Group O's disciplined project management approach
    • Manage projects throughout their end to end life-cycle
    • Monitor cases and manage issue resolution
    • Manage client facing reporting requirements 
    • Influence and motivate project team members toward successful program execution 



    • 4‐6 years direct project management experience
    • 4‐6 years customer service experience
    • Analytical and creative problem solving skills
    • Customer, consumer and client focused communication, listening and presentation skills
    • Team player able to influence and motivate other team members
    • Detail‐oriented and well‐organized
    • Relationship building skills


    Desired Skills

    • Meeting and exceeding defined SLAs; Stakeholder satisfaction; Accurate and timely reporting;
    • Risk identification and mitigation; Quick and effective issue resolution and lack of reoccurring issues; Effective stakeholder communication; Ability to bring change and create efficiencies to current processes


    •  Bachelor’s Degree in Business or related field


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.