Group O

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Senior Program Manager

Senior Program Manager

Job ID 
2017-1483
Job Locations 
US-IL-Milan
Category 
Customer/Client Service/Support
Division 
Marketing

More information about this job

Overview

Group O is searching for a Senior Program Manager to join our team!  The individual in this position is primarily responsible for managing projects in their entirety for existing client business and developing new business within the existing client base. This role will also be responsible for maintaining relationships with clients and the internal implementation team.

Responsibilities

  • Managing customer programs (specification sheets, project charter, project time-line, copy-writing and design, approvals on stock and websites, external vendor approvals and other project deliverables).
  • Managing issue resolution within internal implementation team, with vendors and client
  • Ensuring timely import/export of client data, and confirming/reviewing program reports
  • Coordinating external and internal program communication including program kick off meetings, client communication and status updates
  • Miscellaneous Duties As Assigned

Qualifications

Experience:

  • Minimum three years of proven Program Management experience or equivalent combination of training and experience

Skills:

  • Expert in MS Office Suite   
  • Must be process-oriented and able to manage multiple projects simultaneously in a fast-paced environment.
  • Marketing background with agency experience preferred.
  • Client and/or Customer-facing experience.
  • Excellent verbal and written communication skills.
  • Proven ability to effectively work in a team environment.
  • Technical background (reporting, file importing/exporting knowledge, web knowledge, programming experience) is a plus.

Education:

  • Associates Degree or equivalent combination of training and experience

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